Fri, 29 Oct|
Managing the People in the Practice (6 CPD’s) [Arcadia, Pretoria]
This full-day workshop was designed for the Practice Managers and Medical Professionals who aim to understand the management and engagement challenges in medical practices. HPCSA professionals can earn up to 6 CPD points.
Time & Location
29 Oct 2021, 08:00 – 16:00
Pretoria, 416 Kirkness St, Arcadia, Pretoria, 0007, South Africa
About the Event
The importance of personal leadership development will not only benefit the individual but will ultimately enhance the service levels of the practice where these individuals invest their time and energy.
This workshop has been designed to provide practice managers with new and refreshing information and techniques to enhance their ability to lead and manage the staff in the practices where they work.
In the private practice environment, we often end up as managers of people because we were either good at managing the processes or we were good at reception. This workshop targets areas of development not often provided to staff who end up in positions where they need to manage different areas of the practice.
In some of the smaller private practices, the healthcare providers end up managing the human resources of their practices, often to their own frustration and to the detriment of the relationships. The value of being equipped and learning or re-learning new or other methods will always add value and bring about a fresh approach to dealing with situations brought about by the dynamics in the practice.
- Brief Programme Overview
- Scope of the Practice Manager
- Review of the Organisational Structure of a Medical Practice
- Defining the culture of the Practice
- Processes and Procedures in the Practice
- Hiring Decisions
- Staff Interaction
- Communication Strategies
- Understanding the theory behind Increased Engagement
- Planning and Managing Effective Meetings
- Managing Expectations
- Different kinds of Motivation
- Understanding the Languages of Appreciation
- Managing the 10 Pillars of Effective Teams
R1600 per person per day (if you have previously completed a Gallup CliftonStrengths Assessment)
R1950 per person per day (if you have to complete a Gallup CliftonStrengths Assessment) [Compulsory]
Discount will be considered for bookings of 3 people or more from one practice. Please send inquiry to email@example.com